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"Bruce’s Customer Flow program delivered a concise package of insights that was very useful for us. I found it very informative to get an external view of our organisation.  Bruce showed us our key business areas customer alignment on one A3 page. It made perfect sense as to what we need to do now to be focused on our customer. We were able to glean powerful insights in an easy to understand way for our management team.   Bruce's Customer Alignment program is both unique and useful."

Expression Australia connects people to the life they want to lead – through ensuring better access, inclusion and equal opportunity. 

Expression Australia

Christine Mathieson

Chief Executive Officer, Expression Australia