"Bruce’s Customer Flow workshop delivered a concise package of insights that was very relevant for us.  My team was able to conceptualise how customers moved through Fronditha Care, see the bigger picture of the entire customer journey and then focus on specific engagement points.  


We were able to successfully re-design our client services, on our own, with the help of what we learnt with Bruce."

Fronditha Care was established in 1977 to care for the elderly.

Fronditha Care

Heleni Bagiartakis

Executive Manager, Fronditha Care

1300 69 70 40


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